Frequently Asked Questions
Nope! The jump should be clean when you get it. Party on St Croix cleans after every rental and our policy is to clean upon set-up as well.
Yes all orders require a 20% deposit. The are fully refundable if you cancel your order at least 14 days prior to your rental date. If you cancel between 2-13 days prior to your rental you will be given a rain check that is good for 1 year.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation.

If however, damage occurs due to failure to follow our safety rules or negligence (e.g., not turning off the blower for bounce houses in high winds, allowing too many people in the bounce house / inflatable, negligent behavior, bringing food items or confetti / silly string into or on the bounce house, etc) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

You also have the option to add a damage waiver for 7%. This covers accidental damage that occurs outside the grounds of negligence. Kids are unpredictable, so most opt for this.
If you have any other questions, please feel free to call us any time at: 715-931-7235 or email us at info@partyonstcroix.com


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