Frequently Asked Questions
Deposits are fully refundable if you cancel your order at least 14 days prior to your rental date. If you cancel between 2-13 days prior to your rental you will be given a rain check that is good for 1 year. Once we leave for delivery, the full amount will be due and no refunds or cancellations are possible, resulting in the full balance being due. In the event of weather that's unsafe for the particular rental item(s) per the manufacturers specifications (i.e. wind, lightning, etc.) an event can be cancelled by Party On St Croix and will result in a rain check being issued that's valid for 1 year after the cancellation.
Yes. There is a link in your receipt once you've ordered or you may contact us at
If you have any other questions, please feel free to call us any time at: 715-642-4375 or email us at

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